Northwest Bronx Resource Center


Due to the current health crisis, face-to-face assistance is no longer available at the Northwest Bronx Resource Center(NWBRC). You can still call us at (718)933-2539. Our phones are being answered remotely by our bilingual staff and trained volunteers. Stay up-to-date with our programs and services by using the form at right to sign up for our email newsletter.

We can:

  • Update your existing NYC Housing Connect account
  • Help you apply for affordable housing lotteries
  • Give you information on local Bronx resources for meals, food pantry, and other essential needs
  • Connect you with a trained Financial Counselor to provide counseling over the phone
  • Connect you with a Tenant Support Specialist
  • Connect homeowners with support from Legal Aid
  • Direct you to Free Tax Prep Options ( Our site is closed in 2021)
Click here to see our COVID 19 Resource Guide with information and links to health, housing, financial, and food assistance. Click here to read our latest newsletter with services and programs for you!

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View our financial literacy video series “Hard Times, Smart Money” for tips and support.

Subscribe to our Youtube Channel and Join the Smart Money Chat groups
Subscribe to our Youtube Channel and Join the Smart Money Chat groups

Vea nuestra serie de vídeos financieros, Dinero inteligente, durante tiempos difíciles, para consejos y recursos.


The NWBRC continues to provide the following help with the listed partners, but we are not at the NWBRC site. Please call and do not come to the office until further notice.

The Northwest Bronx Resource Center is a collaborative effort with six established nonprofits to provide a range of free financial and affordable housing services. All services are offered in the Refuge House, located at 2715 Bainbridge Avenue off of East 196th Street. UNHP is an HPD Housing Ambassador.

Call us at (718) 933-2539 to make an appointment for:

  • Income Tax Preparation
  • Financial Education Workshops and 1:1 Coaching
  • Benefits Screening
  • Help for Bronx Homeowners
  • NYC Housing Connect Application Assistance
  • NYC Rent Freeze (SCRIE/DRIE) Application Assistance for Seniors and people with disabilities
  • Eviction Prevention and Tenants Rights Information
  • Reduced Fare MetroCard for Seniors (65+) and people with disabilities

No Walk-ins. All services are provided by trained professionals and by appointment only.

The UNHP Free Tax Preparation Program is supervised by trained professionals and taxes are prepared by IRS trained volunteers. Tax appointments can be made starting in January each year. All services are free. Click here for a list of upcoming events, including financial education workshops.

1-on-1 Financial Coaching is just one of the services offered at the Northwest Bronx Resource Center.
1-on-1 Financial Coaching is just one of the services offered at the Northwest Bronx Resource Center.

Our Partners at the Northwest Bronx Resource Center

UNHP has long been active in preserving and creating affordable housing in the neighborhood and providing assistance to local residents. This year working with our partners, we helped over 1,400 low-income Bronx residents file their taxes for free and access other free financial and affordable housing.

  • Ariva is a leader in free tax preparation services in New York City, and works to empower low-wealth New Yorkers with effective tools and resources so they can make informed financial choices and achieve economic stability. Ariva is our IRS VITA leader for our Free Tax Prep program and provides a site supervisor and technical assistance. UNHP staffs the tax program recruits volunteer tax preparers from local colleges and schedules appointments. UNHP partners with Ariva for their Ready to Rent Financial Counseling program and offers the service once weekly at the Northwest Bronx Resource Center and twice weekly during tax season and at special events. Additionally, UNHP will be working with Ariva to schedule appointments at Ariva run-NYC Financial Empowerment Centers in the Bronx.
  • Fordham Bedford Community Services (FBCS) runs and manages programs for children and neighborhood residents at Refuge House. FBCS offers an after-school program, a youth summer camp, programs and access to a fully equipped computer lab, immigration services, and a daycare provider network. FBCS provides staff and space to UNHP’s tax program and UNHP is proud to share Refuge House with FBCS and expand the services available to neighborhood residents.
  • Legal Aid Society works with UNHP by providing a trained legal expert at special events and by direct referral who can work with homeowners and assist them to address their mortgage, lien and foreclosure issues, and remain in their homes. Assistance with STAR program enrollment is also available to senior and low-income homeowners to reduce property taxes.
  • In partnership with Neighborhood Trust Financial Partners, the UNHP Northwest Bronx Resource Center UNHP hosts and enrolls local residents in a four-class intensive personal finance class known as Getting Ahead. The curriculum covers all aspects of personal finance and 1:1 meetings with the financial advisor are available. Classes are given in English and Spanish and all graduates receive a credit union banking package and lifetime access to 1:1 coaching.
  • Part of the Solution (POTS) started out as a soup kitchen and now offers a “single stop” to people in need, offering a wide range of assistance from meals to social services. POTS provides SNAP and healthcare insurance services to UNHP via a TEN tracker system. UNHP refers clients through this system and POTS follows up with an appointment. POTS is walking distance from the Northwest Bronx Resource Center and has been a community partner with UNHP for many years. POTS provides on-site access to SNAP and food pantry enrollment at UNHP Resource Fairs and during the tax season.

  • NYC Tenant Support Unit, is the Center’s newest partner. Created by Mayor DiBlasio to provide assistance to tenants at risk of harassment or displacement, the Unit provides assistance and referrals to tenants facing eviction, landlord harassment, poor housing conditions and seeking affordable housing. In addition to legal referrals, TSU helps tenants by connecting them to other vital City services, such as HomeBase and HRA Job Centers.

“Community work is a team effort.” -Jim Buckley, UNHP Executive Director.

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  1. UNHP launched the Northwest Bronx Resource Center at a ribbon cutting ceremony in July 2012, and has since then served over 13,000 clients.
  2. The Center provides a range of financial and affordable housing services from six experienced non-profits at one Northwest Bronx location.
  3. Sign up today for free tax preparation, homeowner assistance,eviction prevention, NYC Housing Connect and Rent Freeze enrollment.

“I was very pleased not only to find the [free tax] services of UNHP, but to have the process explained to us. We were also both able to attend the financial education classes and now our finances are more organized and we are saving regularly.”

— Esbelin Guzman and Julio Almonte, Bronx Residents