Housing Connect by Phone. Aplicaciones para loterias de Viviendas por teléfono

​Monday - Friday 9 am - 5pm

Call (718)933-2539 if you have a Housing Connect account and would like to apply for new lotteries, update your information, or have a question.UNHP can also connect you to a Financial Counselor

Over the Phone Consult offered M-F 9am-5pm

Consultas telefónicas de lunes a viernes


Due to the current health crisis, face to face assistance is no longer available at the Northwest Bronx Resource Center(NWBRC). You can still call us at (718)933-2539. Our phones are being answered remotely by our staff.

We can:

  • Update your existing NYC Housing Connect account
  • Help you apply for new affordable housing lotteries
  • Give you information on local Bronx resources for meals, food pantry and other essential needs
  • Connect you with a trained Financial Coach to provide credit, savings or budgeting coaching over the phone
  • Connect you with a Tenant Support Specialist for any issues with your landlord
Online Housing Seminars are being offered by The Actors Fund. Click here to sign-up to the next seminar.

**Debido a la actual crisis de salud, nuestros servicios en personas estas pospuestos hasta nuevo aviso. Llame al (718)933-2539 si ya tiene una cuenta de NYC Housing Connect y desea solicitar nuevas loterías, actualizar su información o hacer alguna pregunta de vivienda. UNHP también puede conectarlo con un asesor financiero y ofrecerle una lista de recursos locales sobre vivienda y comida.

Legal Help for Homeowners Remotely. Ayuda para Propietarios

The Legal Aid Society offices are closed, but they continue to assist homeowners with mortgage issues, property taxes, water charges, and other delinquent liens.
Call LegalAid M- Friday 9 am until 5 pm for free assistance and advisement at (646)340-1908

The Bronx, NY Call / Llame (646) 340-1908


Information for Bronx Homeowners During COVID-19

The Legal Aid Society offices are closed, but they continue to assist homeowners with mortgage issues, property taxes, water charges, and other delinquent liens.
Court appearances are being rescheduled and foreclosures on most mortgages have been suspended. You may be eligible for relief due to COVID-19 issues. Call us for free assistance and advisement at (646) 340-1908. Please be aware of scammers who may exploit the current crisis. Call us with concerns, leave a message with your name and number and we will return your call.

Información para dueños de casa del Bronx durante el COVID-19

El bufet de abagados, Legal Aid están cerradas, pero continúan ayudando a los propietarios con problemas hipotecarios, impuestos a la propiedad, cargos por agua y otros gravámenes. Las apariciones en los tribunales están siendo reprogramadas y las ejecuciones hipotecarias en la mayoría de las hipotecas han sido suspendidas. Usted puede ser elegible para alivio debido a problemas con COVID-19. Llámenos para obtener asistencia y asesoramiento gratuitos al (646) 340-1908. Tenga en cuenta los estafadores que pueden explotar la crisis actual. Llámenos con inquietudes, deje un mensaje con su nombre y número y le devolveremos la llamada.

Hard Times, Smart Money - UNHP's YouTube Video Series

​Short financial literacy videos + followed by a private bilingual chat group discussion. Mini Video Serie de educación financiera + seguido por charla en grupo, confidencial y en tu idioma.

Subscribe to Suscríbase al canal


You can take control of your finances

Hard Times, Smart Money is designed to get you on the road to financial stability, even through the COVID-19 pandemic. Get ahead while staying home.

  • Get bi-weekly videos on how to get money-smart from UNHP staff and other guest speakers
  • Topic will include, but are not limited to current tips and resources around budgeting, credit, consumer rights, food pantry.
  • Tackling your finances can be challenging, but you don’t have to do it alone. UNHP will be hosting Smart Money Chat Groups so you can discuss financial tools and tips with other participants. Complete this form to get added and join our Smart Money Chats.

Usted puede tomar el control de sus finanzas

Tiempos Difíciles, Dinero Inteligente está diseñado para llevarlo por el camino hacia la estabilidad financiera, incluso a través de la pandemia COVID-19, desde la comodidad de tu casa.

  • Obtenga los videos quincenal sobre cómo utilizar el dinero inteligente. Los presentadores son el personal que ya conoce de UNHP y otros oradores invitados
  • Únase a nuestros Charlas Dinero Inteligente y conéctese con otros participantes de Tiempos Difíciles, Dinero Inteligente. Solo tiene que textear Charlas Inteligentes al teléfono 347.479.8859 para ser añadido al grupo de WhatsApp.
  • Abordaremos temas de consejos y recursos actuales sobre presupuestos, crédito, derechos del consumidor, despensa de alimentos, entre otros.
Financial Coaching by Phone Via NTFP Trusted Advisor. Consejería financiera remota

​Meet 1:1 over the phone or by SKYPE with a Trusted Advisor to address pressing financial concerns

By Phone: Call UNHP at (718)933-2539 for information OR Text UNHP to 646-349-5959

Para consejería financiera telefónica: Llamar al 718-933-2539 o enviar UNHP por texto al 646-349-5959


Mondays - Saturdays

Tele-coaching service TrustPlus is designed to provide financial coaching via phone or Skypesupported by digital toolsto workers experiencing shocks, navigating cash flow challenges, and deciding which bills to pay. Offered by Neighborhood Trust Financial Partners to UNHP program users, it’s free professional and confidential!

All services and tools are available in English and Spanish (Monday - Saturday 9am-9pm).

  • A financial coach can help with:
  • Money management & Budgeting
  • Credit & debt management (establish, repair, repayment)
  • Banking and financial products
  • Savings Planning

To book an appointment UNHP Clients should text UNHP to 646-349-5959 or call UNHP at (718)933-2539 for help

Name, phone number and email are all that’s needed.


El servicio de tele-consejería TrustPlus está diseñado para proporcionar consejería financiera a través del teléfono o Skype, con el apoyo de herramientas digitales, a los trabajadores que enfrentan desafíos del flujo de efectivo y tratan de decider qué facturas pagar. Este servicio es ofrecido por Neighborhood Trust Financial Partners a los usuarios del programa UNHP, ¡es gratis profesional y confidencial!

Todos los servicios y herramientas están disponibles en inglés y español (de lunes a sábado de 9 a.m. a 9 p.m.).


2020 Affordable Housing Forum & Fundraiser
Tuesday, Sep 22, 2020
3:30 pm
September 22, 2020, 3:30 pm

The UNHP Affordable Housing Webinar will take place online/ Details about online site location will be shared closer to the event.


​The 2020 UNHP Affordable Housing Webinar will cover the impacts of COVID19 on community-based affordable housing, multifamily housing finance and values, and its effect on neighborhood need. UNHP will share a presentation and panelists will offer their perspectives. There will be an opportunity to ask questions. 

The Affordable Housing Webinar is also our fundraising event this year. We won't be having our fun jam-packed get-together at the Bronx Beer Hall, but we will be together in spirit, purpose, and mission. Some things haven't changed though -we still need your support as a sponsor AND we are sticking with our custom pint glasses etched with our sponsor names. Click here for a sponsor form or go to our DONATE page.

Sponsorship levels

*Cask $2,600   *Keg $1,600 *Growler $1,000  *Pint $600 

  • Sponsors can get up to two custom pint glasses delivered to the same address and (NEW!) an I Love the Bronx T-shirt!
  • Sponsors can share their logos to be displayed on the Webinar presentation and can have their names shared on our website and through social media.


Rent Freeze (SCRIE/DRIE) programs for seniors and disabled tenants. Inquilinos mayores/incapacitados pueden cualificar para congelar su renta
Monday, Jul 20, 2020
July 20, 2020,

Renew over the phone. Puede renovar por el telefono


​Seniors—Are you Worried about your Rent going Up? Are you or anyone in your household at least 62 years of age or disabled (receives SSI/SSD benefits)? If so, you may be eligible to have your rent frozen through the NYC Rent Freeze Program (SCRIE/DRIE). UNHP can help determine if you qualify and assist with application. Tenant must provide all required documents (lease and income) electronically.

*Combined household income must be $50,000 or less: and you must pay more than 1/3 of monthly income on rent. Section 8 recipients or NYCHA tenants are not eligible.*

Call 718-933-2539 or RSVP in the box on the right, we can help you apply!

Personas Mayores - ¿Preocupado que su Alquiler Aumente? ¿Usted o alguien en su casa tiene por lo menos 62 años de edad o esta discapacitado (recibe beneficios de SSI/SSD)? Si es así, puede ser elegible para que su renta sea congelada, a través del Programa de Renta Congelada de NYC (SCRIE). Ayuda con aplicaciones electrónicamente.

*Ingreso combinado debe ser de $50,000 o menos; y los gastos de alquiler debe ser más de 1/3 de los ingresos mensuales. Si recibes Sección 8 o eres inquilino de NYCHA, no eres elegible.*

Llame a UNHP al 718-933-2539 o ponga su información en la caja a la derecha para que un representante lo llame.


​Interested in applying for NYC’s Affordable Housing?

NYC Housing Connect is the online resource to apply for the affordable housing lottery. It’s free and easy - just go to this link and make an account.

If you are a senior, don’t have computer access, or just need help navigating the website - UNHP can help you complete the application. Call! We can also help you review your credit and household income to make sure you qualify if you get chosen for an apartment.

You can visit this page to see what applications in NYC are currently available.

Call today for your Housing Connect appointment, or enter your information in the box at the right to request one.


NYC Tenant Support Unit by Phone
Wednesday, May 27, 2020
May 27, 2020,

Phone counseling. Consejería telefónica,


Services during COVID—19 are offered remotely. ​

New York City’s Tenant Support Unit provides support to tenants in the Bronx community that may be experiencing housing-related issues such as harassment, purposeful denial of essential services, overcharges or possible evictions. If you are experiencing any housing-related issues and would like to speak with a Tenant Support Specialist, request an appointment using the box on the right or call us at (718) 933-2539.

La Oficina de Apoyo al Inquilino de la Ciudad de Nueva York ofrece apoyo a los inquilinos de la comunidad del Bronx con problemas relacionados a su vivienda, como acoso, negación de servicios de forma intencionada, sobrecargos o posibles desalojos. Si usted está pasando por algún problema con relación a su vivienda y le gustaría hablar con un especialista de Apoyo al Inquilino, por favor pida una cita usando la caja a la derecha o llámenos al (718) 933-2539.


Getting Ahead - Personal Finance Workshops
Thursday, May 7, 2020
May 7, 2020, 6:00pm-8:00pm

All group sessions are postponed until further notice

2751 Grand Concourse Bronx, NY 10468 Near East 196th St


The Getting Ahead program is a four-session financial empowerment class designed to help you identify and work towards your own financial goals. You will create a financial plan that is actionable, and access building-block financial products to improve money management skills and build a healthy personal spending plan (aka budget).

Next cycle begins @ Concourse House on Thursday, May 7, 2020 and continues for the following three Thursdays through May 28, 2020.

When: 6:00pm - 8:00pm

This course will be offered in English. The next Spanish language course will be offered from June 16 until July 14, 2020.

Where: 2751 Grand Concourse, near E 196th St

RSVP by:
calling 718-933-2539 or visiting our website

The course is free and space is limited! Secure your spot now.

At the four-week Getting Ahead workshop, you treated with the individual attention you deserve to establish a roadmap to financial stability.

By the end of the 4 session workshop, graduates will:
Results are impressive! After 24 months on average,

  • Receive completion certificate, free credit report, and score
  • Identify a long-term financial goal and create a plan with clear action steps to achieve this goal (i.e.Homeownership, entrepreneurship, retirement or higher education)
  • Learn about the Gateway Banking Package, a selection of socially responsible financial products offered by partner community development credit unions and designed specifically to help clients GET AHEAD
  • Participate in a one-on-one counseling session with an expert Neighborhood Trust Financial Advisor to address individual debt, credit, budgeting and savings issues

Credit Card Debt reduced by $2,000

Majority of Clients Improve Credit Score by 65 points