Monday - Friday 9 am to 5 pm
If you are experiencing any housing-related issues and would like to speak with a Tenant Support Specialist, request a phone appointment using the box on the right or call us at (718) 933-2539.
Si usted está pasando por algún problema con relación a su vivienda y le gustaría hablar con un especialista de Apoyo al Inquilino, por favor pida una cita usando la caja a la derecha o llámenos al (718) 933-2539.
Services during COVID—19 are offered remotely.
New York City’s Tenant Support Unit provides support to tenants in the Bronx community that may be experiencing housing-related issues such as harassment, purposeful denial of essential services, overcharges or possible evictions. If you are experiencing any housing-related issues and would like to speak with a Tenant Support Specialist, request an appointment using the box on the right or call us at (718) 933-2539. We also encourage NYC tenants to visit the Tenant Resource Portal which is available in multiple languages - https://www1.nyc.gov/content/tenantresourceportal/pages/
La Oficina de Apoyo al Inquilino de la Ciudad de Nueva York ofrece apoyo a los inquilinos de la comunidad del Bronx con problemas relacionados a su vivienda, como acoso, negación de servicios de forma intencionada, sobrecargos o posibles desalojos. Si usted está pasando por algún problema con relación a su vivienda y le gustaría hablar con un especialista de Apoyo al Inquilino, por favor pida una cita usando la caja a la derecha o llámenos al (718) 933-2539. Tambien le recomendamos que visite esta pagina de la ciudad de NYC para mas recursos, este portal para inquilinos se puede leer en su idoma. https://www1.nyc.gov/content/tenantresourceportal/pages/home-spanish
Tuesday - Friday 10 am - 4 pm
Call (718)933-2539 if you have a Housing Connect account and would like to apply for new lotteries, update your information, or have a question.UNHP can also connect you to a Financial Counselor
Did you know that you can self-enroll in the NYC affordable housing lottery? Visit the Housing Connect website for instructions and enrollment. https://housingconnect.nyc.gov/PublicWeb/
NYS Housing and Community Renewal also has a multifamily affordable housing lottery with properties in Westchester County and upstate locations. Information and applications at this link: https://hcr.ny.gov/lotteries
Still need help?
Due to the current health crisis, face to face assistance is no longer available at the Northwest Bronx Resource Center(NWBRC). You can still call us at (718)933-2539. Our phones are being answered remotely by our staff and volunteers.
We can:
**Debido a la actual crisis de salud, nuestros servicios en personas estas pospuestos hasta nuevo aviso. Llame al (718)933-2539 si ya tiene una cuenta de NYC Housing Connect y desea solicitar nuevas loterías, actualizar su información o hacer alguna pregunta de vivienda. UNHP también puede conectarlo con un asesor financiero y ofrecerle una lista de recursos locales sobre vivienda y comida.
Register for the NYC Finance Information Sessions about the NYC Lien Sale. Contact The Legal Aid Society for homeowner help with mortgage issues, property taxes, water charges, and other delinquent liens. Call LegalAid M- Friday 9 am until 5 pm for free assistance and advisement at (646)340-1908
Are you behind on your mortgage, NYC taxes, water and sewer bills, or other City liens?
You may need legal assistance to protect your home. UNHP is partnering with the Bronx Foreclosure Prevention Project and Legal Aid. The Legal Aid Society offices are closed, but they continue to assist homeowners with mortgage issues, property taxes, water charges, and other delinquent liens.
Court appearances are being rescheduled and foreclosures on most mortgages have been suspended. You may be eligible for relief due to COVID-19 issues. Call us for free assistance and advisement at (646) 340-1908. Please be aware of scammers who may exploit the current crisis. Call us with concerns, leave a message with your name and number and we will return your call.
You can also complete this intake online and a Legal Aid staff will call you for an apportionment:
https://legalaidnyc.org/programs-projects-units/foreclosure-prevention-project/
Información para dueños de casa del Bronx durante el COVID-19
El bufet de abagados, Legal Aid están cerradas, pero continúan ayudando a los propietarios con problemas hipotecarios, impuestos a la propiedad, cargos por agua y otros gravámenes. Las apariciones en los tribunales están siendo reprogramadas y las ejecuciones hipotecarias en la mayoría de las hipotecas han sido suspendidas. Usted puede ser elegible para alivio debido a problemas con COVID-19. Llámenos para obtener asistencia y asesoramiento gratuitos al (646) 340-1908. Tenga en cuenta los estafadores que pueden explotar la crisis actual. Llámenos con inquietudes, deje un mensaje con su nombre y número y le devolveremos la llamada.
Meet 1:1 over the phone or by SKYPE with a Trusted Advisor to address pressing financial concerns
Mondays - Saturdays
Tele-coaching service TrustPlus is designed to provide financial coaching via phone or Skype—supported by digital tools—to workers experiencing shocks, navigating cash flow challenges, and deciding which bills to pay. Offered by Neighborhood Trust Financial Partners to UNHP program users, it’s free professional and confidential!
All services and tools are available in English and Spanish (Monday - Saturday 9am-9pm).
To book an appointment UNHP Clients should text UNHP to 646-349-5959 or call UNHP at (718)933-2539 for help
Name, phone number and email are all that’s needed.
***
El servicio de tele-consejería TrustPlus está diseñado para proporcionar consejería financiera a través del teléfono o Skype, con el apoyo de herramientas digitales, a los trabajadores que enfrentan desafíos del flujo de efectivo y tratan de decider qué facturas pagar. Este servicio es ofrecido por Neighborhood Trust Financial Partners a los usuarios del programa UNHP, ¡es gratis profesional y confidencial!
Todos los servicios y herramientas están disponibles en inglés y español (de lunes a sábado de 9 a.m. a 9 p.m.).
Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZAuceCpqzMuGdyE5gmNN05JlX77roUcDJ8n
This month’s ASK UNHP webinar will take place on September 29th and will cover a variety of questions about tenants. Jumelia and the other bilingual NWBRC staff will be answering questions:
Come to receive details about our financial programs and current housing available to residents of NYC. This monthly webinar is open to tenants and homeowners from NYC, with a special focus on free services in the Bronx.
Register for this zoom event by clicking here:
Or join by entering the
Meeting ID: 843 6915 8438
Passcode: 930464
or call in at +1 929-205-6099
After Registering, you will receive a confirmation email with further information.
Can’t Zoom? Our staff is on stand by via phone at (718) 933-2539
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Join UNHP for our 2022 fundraiser and webinar, Bronx Views: Buildings, Data & Stories where we will share Bronx stories, unravel the data that reveals the struggles of Bronx residents and highlight our successful work to preserve Bronx buildings as affordable and decent places for low-income families and individuals.
You are invited to a Zoom Bronx Views Webinar!
When: Sep 15, 2022 04:00 PM Eastern Time (US and Canada)
Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZwsde2opzIvEt1rQaY35LAGyPZjafqVL0DV
Sponsorships and donations are welcome! Visit our Donate page for more information or contact Catherine Clarke at clarke@unhp.org
Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZcrd-yppjIuGtXP3er5qrO9ql_Dznq1Yeso
This Event is for Seniors and Disabled Tenants in the Bronx. Staff from the NYC Department of Finance and UNHP will be available to answer questions.
The longer you are in the program, the greater the benefit. If you enter the program today, continue to renew and meet all eligibility requirements, the current amount you pay for rent today could be the same in 20 years.
Documents you need to apply or renew:
1. ID with proof of age - like IDNYC or birth certificate
2. Proof of 2021 Income - Tax forms or SS award letter
3. Proof of Rent - Current & previous lease
**Section 8 recipients and NYCHA tenants are not eligible.**Renters: Apply for the NYC Rent Freeze Program SCRIE/DRIE
Este evento es para los inquilinos deshabilitados y viejos en el Bronx. Empleados del NYC Departamento de Financieros y UNHP estarà disponible para responder a preguntas. Cuanto màs tiempo esté en la program, mayor será el beneficio. Si registrarse para la programa hoy, continua renovar y cumplir con los requisitos de elegibilidad, la cantidad actual que tu pagas hoy para el alquiler podrìa ser tu mismo por 20 años.
Documentos tu necesitas para aplicar o renovar:
1. ID con prueba de edad - como IDNYC o la partido de nacimiento
2. Prueba de ingresa - formularios de impuestos o carta de adjudicaciòn de Seguridad Social
3. Prueba de alquiler - arrendamiento actual y anterior
**Destinatarios de la Sección 8 y NYCHA inquilinos no son elegibles.**
